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Colleagues call you ace, you always look busy and the chief executive knows who you are thanks to some smart moves at the office Christmas party. But have you done enough to earn yourself a raise? Not on that evidence. Here’s what it really takes to make the perfect pitch and boost your pay packet:
1. The bottom line.
“You have to know why you think that you are worth that much – however much
you’re asking for,” says Professor Binna Kandola, a senior partner at Pearn
Kandola, a business psychology firm. Then ask yourself why you are worth
that much to your boss. Addressing the issue from his or her perspective
will allow you to formulate a more persuasive pitch.
2. Do your homework.
It’s important to understand what the salary norms are for the job role and
industry that you are working in, says Jo Causon, director of marketing and
corporate affairs at the Chartered Management Institute. This means
comparing roles and activities, not job titles within the company, she says.
“There’s no reason why you cannot ask your HR department ‘how is my role
benchmarked?’ ”
3. Forget the other guy.
What the person sitting next to you earns is irrelevant, Causon says. “It’s
about individual performance. About your competencies and experience in that
job.”
4. Be honest with yourself.
“People often confuse effort with achievement and the two things are totally
different,” Professor Kandola says. “You may have worked your socks off but
you may not have achieved what was down in your objectives at the beginning
of the year. A large part of your pay rise has to be on past record.”
5. Dress rehearsal time.
Play the conversation over in your mind and consider how you will respond if
your manager says yes, no or maybe. Screaming or slamming the door should
not be part of the script.
6. Pick your moment.
Be sensitive to your manager’s stress levels and workload or your demands
will viewed as an unwelcome distraction, Professor Kandola says. If your
company uses an appraisal system, that’s the time to negotiate pay and
benefits.
7. Set the right tone.
Don’t plead, cry or be too aggressive when you argue your case. And don’t
issue any pay-up-or-I-quit-style ultimatums. “If you have a manager who is
worth their salt, they won’t give in to blackmail like that,” Professor
Kandola says.
8. Be open.
Dean Hodcroft, the head of real estate at Ernst & Young, a professional
services firm, likes people who get to the point and who have done their
homework. “That [approach] makes me much more disposed to having a sensible,
open and honest conversation,” he says.
9. Turn a negative into a positive.
“If pay is the issue then that needs to be on the table very clearly, but
people also need to consider alternatives,” Hodcroft says. Think about other
benefits that the firm might find it easier to accommodate, such as holiday
or flexible working.
10. Give yourself a challenge.
It is possible to recover from a knock-back, Hodcroft says. Ask to be given a
target that will stretch you or new responsibilities to justify the pay
increase you want – or even a promotion. “I would love it if the individuals
concerned [asked] that more often than they did,” Hodcroft says. “Eight
times out of ten, it’s down to me to suggest it.”
The next steps
Look at the bigger picture.
You can mark yourself out as management material by considering how your pay
rise could affect the wider business, according to Hodcroft. “I think
recognising the needs of the business is an interesting point, especially
for people who are going on to do bigger and better things,” he says.
Read up.
For more advice on how to build a persuasive case for a pay rise, go to www.businessballs.com/payrise.htm
So it didn’t work out?
Pay isn’t the only factor that influences worker satisfaction, so it could be
that you shrug off this minor setback, achieve your targets and try again.
If you can’t sit back with a grin and bear it, you can find out how to...
get a new job in Career next week.
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Helena, I would recommend perhaps speaking to a recruitment agency that deals with your line of work. An experienced recruitment consultant should be able to review the market and give you an idea of your worth.
Good luck.... :)
Pragna, London,
How can I find out what the average pay is for a designer with 3 years experience in London. I would like to ask for an increase but not sure what is the norm. Anyone know any good websites... Thank you.
Helena, London,
Bearing in mind the recent full payment of bonuses to Northern Rock directors, what do senior staff have to do in order not to recieve their 'perfomance related' pay? In Britain there is no performance related pay for senior staff. There is only pay. The misnaming is simply to decieve shareolders and junior staff about the massive size of automatic yearly pay rises.
E Skelton, cardiff, Wales
In my recent experience working for a primary care trust, increases in pay are recommended by the pay review body then after many further months, will be reduced by the NHS employers to significantly below inflation. Performance-related pay awards (and payoffs) are only for "very senior" managers.
Andrew, Smethwick,
In my experience the people who push for pay increases are under more stress to proove their worth and are near the top of the list when job cuts are under discussion.
Gareth, Birmingham,